Legal

Privacy Policy

Effective date: January 1, 2025  ·  Last updated: August 2025

Overview

The Magic Broker ("we," "us," or "our") operates themagicbroker.com. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or contact us about our services.

We take privacy seriously. We collect only what we need, we don't sell your data, and we communicate clearly about how we use the information you share with us.

Information We Collect

Information you provide directly:

  • Name, email address, phone number, and company name submitted through our contact form
  • The content of messages you send to us
  • Service interest selections from our inquiry form

Information collected automatically:

  • Browser type and version, operating system, and device type
  • Pages visited, time spent on pages, and referring URLs
  • IP address (used for geographic region identification and security, not stored long-term)

We do not use advertising cookies, tracking pixels, or behavioral analytics platforms. We do not create advertising profiles.

How We Use Your Information

Information submitted through our contact form is used exclusively to:

  • Respond to your inquiry and initiate a business conversation
  • Provide the consulting services you've requested
  • Send service-related communications (proposals, updates, deliverables)

We do not add you to marketing lists or send promotional emails without your explicit consent. If you engage us as a client, we may send relevant updates about our work together. You can opt out at any time.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

  • Service providers: We use third-party tools for email delivery and website hosting. These providers process data on our behalf under contractual data protection obligations.
  • Legal requirements: We may disclose information if required by law, court order, or to protect the rights and safety of our clients or the public.
  • Business transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.

Data Retention

We retain inquiry information for up to 24 months from last contact to facilitate follow-up conversations. Client project information is retained for 5 years for business and legal record-keeping purposes. You may request deletion at any time by contacting us — see below.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of any marketing communications
  • Request a portable copy of your data

To exercise any of these rights, email us at [email protected] with the subject line "Privacy Request." We will respond within 10 business days.

Cookies

Our website uses only essential functional cookies — no advertising or analytics cookies from third parties. Essential cookies are used for basic website functionality (e.g., contact form submission state). You can disable cookies in your browser settings; core site functionality will still work.

Security

We implement industry-standard security practices including HTTPS encryption, access controls, and regular review of our data handling processes. No internet transmission is 100% secure. If you have concerns about transmitting sensitive information, contact us directly by phone.

Children's Privacy

Our services are directed to businesses and professionals. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected such information, contact us immediately for deletion.

Changes to This Policy

We may update this policy periodically. We will note the effective date at the top of this page. For material changes, we will notify active clients directly. Continued use of the website after changes constitutes acceptance of the updated policy.

Contact

Questions about this Privacy Policy or our data practices: